Commission Policy

Please contact Nichelle via email if you are interested in a commission.

INITIAL PROCESS

N||M||S will work with the client to finalize a color palette, design direction, size and price. The client will have a visual of all materials used in the piece before it is created. Once the client approves of the materials the design process will begin.

TURN AROUND TIME

The standard time from start to finish is about 3 weeks. The completion time may be longer or shorter depending on the size of the piece and the amount of custom orders currently in the works. Nichelle will be transparent about timing at the beginning of the process as well as throughout.

PAYMENT

Once a price is determined the client must provide a 50% non-refundable down payment before the piece is started. The client is responsible for providing the other half of that payment once half of the piece is completed and direction has been discussed. The payment should be made within 24hrs. If the 24hr window isn’t adhered to, Nichelle will likely move on to the next clients piece and your turn around time will be adjusted once the payment is made. There are no refunds at any point in the process.

APPROVAL

Each order will have two check points for the client’s approval. The first check point will be once the piece is 50% finished. During this time the client can comment on whether they like the direction of the piece and call out any changes they want made. The second check point will be when the piece is completely woven. During this time the client can comment on whether they like the overall piece and call out any changes they want made to the second half of the piece. Both check points will happen while the piece is still on the loom so changes can be made. Once the woven portion is approved, a final photo will be sent when the piece is attached to the driftwood/rod. At this point, minimal changes can be made, if any. The piece will be shipped shortly after.

*Please note depending on the design, the size can’t be changed once the piece is 50% done.